Situation
The dispute centred on what should have been disclosed, investigated and explained before completion.
Property & agents
A buyer faced repair costs after signs of a defect had not been properly addressed during the sale.
The dispute centred on what should have been disclosed, investigated and explained before completion.
We compared sale documents, viewing notes, technical indicators and agent conduct during negotiations.
The matter settled once the breach of care was made specific and financially measurable.
The case turned on the interaction between the buyer's investigation duty and the agent's professional duty to communicate material information carefully.
Sale documents, viewing notes and technical indicators were reviewed together.
We identified what the agent knew, should have checked and should have explained.
Repair cost and loss of value were calculated separately to keep the settlement discussion precise.
Disclosure and investigation duties interact.
Agent conduct must be assessed against the full transaction.
Value loss needs a practical calculation.
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